According to a study published in the Journal of the American Medical Association (JAMA), physicians with higher emotional intelligence (EQ) scores are rated higher by patients than those with average or low EQ. Research shows that when healthcare professionals have higher EQ, patients also experience better healthcare outcomes. In this practical, skill-building workshop, Las Vegas HEALS members and guests will explore how to increase their individual EQ and support their employees to do the same. Attending leaders and staff (Yes, please bring your team members!) will delve into the nuances of EQ, and begin to develop skills like vocal empowerment and self-awareness to minimize costly medical mistakes, prevent negative online reviews, and decrease employee burnout. They will also learn self-regulation techniques to manage stress, respond calmly to crises, and explore effective communication skills to develop cultures of candor, kindness, trust, and better collaboration – ensuring a safer and more supportive healthcare environment for all.